The Practical Functional Assessment (PFA) and Skill-Based Treatment (SBT) processes have been shown to reduce or eliminate severe problem behavior while increasing meaningful life skills for individuals with diverse strengths and needs. However, these processes require time and expertise, and stakeholders often seek guidance on how to support clients while they are awaiting PFA/SBT or when they are early in the treatment process outside of formal sessions.
The Universal Protocols address this need by aiming to increase client joy and engagement, prevent escalation to severe problem behavior, reinforce early indicators of distress, and promote trusting, non-adversarial relationships between clients and staff. Additional goals include increasing staff job satisfaction, eliminating staff and client injury, and minimizing the need for physical management strategies. The protocols are grounded in the assumption that many individuals receiving specialized services have experienced adverse or stressful events that must be considered when building effective relationships.
The presentation also explores how organizations can integrate the Universal Protocols into comprehensive service systems and scale their implementation across settings. Attendees will learn about the components of the Universal Protocols through explanations, rationale, video models, and examples, as well as practical guidance on implementation logistics. The course includes insights from a school-based BCBA with direct experience using the Universal Protocols in a district setting. The protocols have been applied across schools, residential programs, clinics, homes, and hospitals, serving individuals from preschool age through adulthood with a range of diagnoses. This presentation is intended for viewers who are already familiar with PFA/SBT processes.
The video content contained within this course is protected by copyright. Downloading or making copies of the videos is strictly prohibited. This course is licensed for use by a single individual only. Sharing login credentials with others is prohibited, as is broadcasting or presenting the course content to a group.
You will have access to the course for 14 days from the date and time of purchase. If additional time is needed to complete the course, an extension link will appear under the course title on the “My Profile” page once access expires. Extensions are available in 14-day increments for a fee of $20.
Upon completion of this course, attendees will be able to describe the seven elements of the Universal Protocols, identify examples of each element, and distinguish between general and personalized versions of the Universal Protocol. Attendees will also be able to describe a process for developing, implementing, and scaling the Universal Protocols within an organization, explain how they fit into a comprehensive service system, and identify measures that can be used to evaluate their effects at both individual and system-wide levels.
This course is divided into eight chapters, each of which includes a video. Progress within a video is not saved if the browser is closed, so learners are advised to note the timestamp before exiting. Most videos are followed by a short quiz, often using a multiple-selection format with more than one correct answer. Careful attention to spelling is recommended for constructed-response items. Learners must achieve 100% accuracy on quizzes to advance to the next chapter.
After successful completion of all quizzes, participants will receive a certificate awarding 3 BACB CEUs (1 General, 1 Ethics, 1 Supervision) along with a link to a feedback survey. Learners are encouraged to review the “Download Materials” section prior to beginning the first chapter, as it contains helpful resources for learning and implementing the Universal Protocols.
The eight chapters include the following video durations and quiz question counts:
Chapter 1: 21:11 (4 questions)
Chapter 2: 16:22 (5 questions)
Chapter 3: 14:07 (4 questions)
Chapter 4: 19:42 (5 questions)
Chapter 5: 30:12 (4 questions)
Chapter 6: 25:46 (5 questions)
Chapter 7: 16:46 (4 questions)
Chapter 8: 20:24 (5 questions)
Special thanks to Dr. Theresa Fiani and Tina Gunn for their participation in the presentation of this course.
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